We have tried
to address the most commonly asked questions;
however, if you have a specific query please contact
us. We have also included some of our terms and
conditions regarding bookings, deposits and
Regency Events provide? We can provide the
majority of equipment for most events...
First contact, site visits and
quotations (for marquee hire or larger
Initially please contact us with your event date and
your basic requirements. We will
arrange a site visit to measure up the site
and to discuss your requirements in more detail. We
will prepare a detailed quotation and, if necessary,
a site plan.
Quotations have a time limit as we may only have a
certain amount of equipment available for your event
date. If you would like to make a confirmed booking,
we advise that you do this as soon as possible after receiving the
quotation. Bookings are often confirmed 12 to 18
months before the event.
Please note during the busy months of June, July and
September we may have limited time available to do
site visits and quotations for jobs for the
following year due to the pressure of work in hand.
Confirming a booking
(for marquee hire or larger events)
We will require a signed copy of the quotation and a
deposit to confirm your booking. At this point
we will check everything on the quotation is still
available for your date and reserve all the
equipment for you.
Deposits and payment terms
(Bailiwick of Guernsey residents, local companies or
We will require a 50% deposit with
your booking for marquee hire or larger events.
After the event we will invoice you for the
remaining balance plus any extras or adjustments. You should receive a final invoice a
week or two after the event and we require the final
balance to be paid within 14 days please.
payment terms (NON local residents,
companies or organisations)
For non local residents,
companies or organisations we will require a 50%
deposit with your booking and the remaining 50% must be paid at least 30
days prior to the event. After the event we will
invoice you for any extras or adjustments which should be paid within 14 days. Please note that equipment will not be made available to any non
resident of the Bailiwick of Guernsey unless full
payment of the quoted amount has been made 30 days in
advance of the event.
Payment terms for small jobs
or furniture hire, etc
For smaller events and furniture hire we will not
usually require a deposit, especially for regular
Bailiwick of Guernsey customers. If your
requirements are straight forward we can can book
your job in the dairy and invoice you after the
event. Please settle invoices within 14 days, thank
We accept cheques or BACS / electronic transfers. If you wish to pay via
electronic transfer you will find our bank details
on the quotation. We don't accept cash, credit cards or debit
terms (What if I need to
cancel a booking before the event)?
Once you have confirmed a booking and paid a
deposit; if you wish to cancel you must advise us in
writing please. If your event was more than 12
months from the date we receive your letter we will
refund all money paid. Cancellations within 6 to 12
months will incur a 25% charge of the full quotation
amount (if you have paid a 50% deposit, we will
refund half of this). Cancellations within 3 to 6
months will incur a 50% charge of the full quotation
amount and less than 3 months of the event date will
incur the full quoted hire charge, less any
insurance and labour quoted.
Can I alter
a quotation once booked?
Tinkering with the quotation by the customer is all
part of the service! Minor changes are to be
expected, including a change of guest numbers, and
we will endeavour to accommodate as many minor
alterations as are required. In most cases this will
not require a new quotation and minor changes can
be reflected on the final invoice.
sizes (What size do I need)?
This is actually a complicated
question, which is why we need to do a site visit
and discuss your requirements with you. The size of
the marquee will depend on the available site space,
whether your event is standing or seated (and how
many seated to a table), the marquee layout, whether
your are having a cold buffet
or hot food waiter service, whether you are having a
band with a stage or DJ and a dance floor, etc.
period (When will you put up the marquee and
take it down?)
If you are using the marquee for one day (for
example a wedding reception on a Saturday) then this
is a one day event, regardless of how long the
marquee is on site. If say we erected your marquee on the
Thursday and dismantled on the Monday, you will not
be charged any extra.
Every week is different and we
will produce a work plan for the week of your event
and let you know when to expect us on site. Where
ever possible we will try to accommodate special
What about sloping
sites, hard surfaces and awkward sites for marquees?
Over the years we have erected
marquees over swimming pools, over douits, on the
side of cliffs, joined to buildings, on sloping
sites, over multi
level patios, steps,
rockeries, on top of
buildings and around small trees. We use a
variety of aids including scaffold bases and
adjustable uprights to solve most difficult
situations. Often the most unlikely site ends up
looking fantastic, so please don't be put off asking
for a site visit.
Do you provide heating?
Yes, we can provide warm air
ducted heating or other types of marquee
heating. This can be included on the
quotation or may
be added nearer the hire date. We have a
limited number of heaters
so it's advisable to include the cost in
advance if you are unsure.
Do you hire
marquees in the winter?
Yes, our modern temporary
structures are suitable throughout the year. We can
provide ducted heating, wooden floors, fitted
carpets and proper doors. Christmas a New Year's Eve
marquees have been popular, but any time of year is
suitable. We can even house a toilet trailer inside
a heated toilet marquee!